Lead Front Desk Receptionist

Global Shipping · 📍 Jember, Jawa Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 21.000.000 per month
Global Shipping is looking for a Lead Front Desk Receptionist to join our team in Jember. As a Lead Front Desk Receptionist, you will be responsible for providing excellent customer service and managing the front desk operations. This is a great opportunity to be part of a dynamic and growing company.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service to all visitors and guests.,Manage and coordinate the front desk operations.,Handle inquiries and complaints from customers and visitors.,Maintain a clean and organized front desk area.,Assist in the management of guest check-in and check-out processes.,Coordinate with other departments to ensure smooth operations.,Monitor and maintain security protocols at the front desk.,Generate and maintain reports on front desk activities.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or related field.,Minimum of 3 years of experience in front desk receptionist or similar roles.,Strong communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Good organizational and time management skills.,Ability to work under pressure and meet deadlines.,Experience in using computer systems and software for front desk operations.,Knowledge of security protocols and procedures.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationTime managementSecurity awarenessComputer literacyMultilingual skills
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