Field Collection Officer (Penagihan) - Ternate

Join Indomobil Finance as a Field Collection Officer in Ternate and play a pivotal role in ensuring smooth financial operations. This position offers a unique opportunity to engage directly with customers, fostering strong relationships while ensuring timely repayments. In this dynamic role, you'll be responsible for visiting customers to collect payments, resolving any issues that may arise, and maintaining accurate records using our in-house system.

Indomobil Finance is a leading financial services provider in Indonesia, known for its commitment to excellence and customer satisfaction. With a strong presence in Ternate, we are looking for a dedicated and proactive individual to join our team and help us achieve our goals.

📋 Tanggung Jawab Pekerjaan

• Visit customers to collect payments and ensure timely repayments
• Resolve any issues or disputes that may arise during the collection process
• Maintain accurate and up-to-date records using our in-house system
• Provide excellent customer service and build strong relationships with clients
• Submit regular reports on collection activities and performance metrics
• Adhere to company policies and procedures
• Work collaboratively with the team to achieve collection targets
• Stay updated on industry trends and best practices in collections

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in field collections or a related role
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with Microsoft Office Suite, especially Excel
• Valid driver's license and reliable transportation
• Ability to work in a fast-paced and demanding environment
• Proven track record of meeting and exceeding targets
• Ability to work in remote and challenging locations

🛠️ Keahlian

Lowongan Terkait