Operations Customer Service Representative - Full Training Provided

Join our dynamic team in Bali as an Operations Customer Service Representative! We’re seeking a friendly, motivated individual to deliver exceptional service to our clients. No prior experience? No problem—we provide comprehensive training to help you succeed. At Private Advertiser, we’re committed to creating a supportive environment where you can grow and thrive. In this role, you’ll be at the heart of our operations, ensuring smooth and efficient service delivery. This is your chance to make a real impact while learning from industry experts.

As an Operations Customer Service Representative, you’ll handle a variety of tasks, from managing client inquiries to coordinating logistics. You’ll use tools like CRM systems and project management software to keep everything running smoothly. Our team is dedicated to your success, offering ongoing support and development opportunities. Whether you’re just starting out or looking to advance your career, Private Advertiser is the place to be.

📋 Tanggung Jawab Pekerjaan

• Handle client inquiries and resolve issues promptly and professionally.
• Coordinate with internal teams to ensure seamless service delivery.
• Use CRM systems and project management software to track and manage tasks.
• Provide exceptional customer service, ensuring client satisfaction.
• Assist in training and onboarding new team members.
• Stay updated with industry trends and best practices.
• Contribute to team meetings and brainstorming sessions.
• Maintain accurate records and reports of customer interactions.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Basic computer literacy, including proficiency in Microsoft Office Suite.
• Friendly and customer-focused attitude.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new systems and processes.
• Previous customer service experience is a plus but not required.
• Fluency in Indonesian and English is a must.

🛠️ Keahlian

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